Refund Policy

1. If the institution receives tuition from the student, or a person on behalf of the student, the institution will refund the student, or the person who paid on behalf of the student, the tuition that was paid in relation to the program in which the student is enrolled if:
  (a) The institution receives a written notice of withdrawal from the student no later than seven days after the effective contract date and before the contract start date;
  (b) The student, or the student’s parent or legal guardian, signs the student enrolment contract seven days or less before the contract start date and the institution receives a written notice of withdrawal from the student between the date the student, or the student’s parent or legal guardian, signed the student enrollment contract and the contract start date; or
  (c) The student does not attend a work experience component and the institution does not provide all of the hours of instruction of the work experience component within 30 days of the contract end date.
2. The institution will refund the tuition for the program and all related fees paid by the student or a person on behalf of the student enrolled in the program if the student is enrolled in the program without having met the admission requirements and did not misrepresent his or her knowledge or skills when applying for admission.
3. If a student does not attend any of the first 30% of the hours of instruction to be provided during the contract term, the institution may retain up to 50% of the tuition paid under the student enrollment contract.
4. If the institution receives a written notice of withdrawal from a student:
  (a) More than seven days after the effective contract date and
    i. at least 30 days before the contract start date, the institution may retain up to 10% of the tuition due under the student enrolment contract, to a maximum of $1,000.
    ii. less than 30 days before the contract start date, the institution may retain up to 20% of the tuition due under the student enrolment contract to a maximum of $1,300.
  (b) After the contract start date
    i. But before 11% of the hours of instruction to be provided during the contract term have been provided, the institution may retain up the 30% of the tuition due under the student enrolment contract.
    ii. And after 11% but before 30% of the hours of instruction to be provided during the contract term have been provided, the institution may retain up to 50% of the tuition due under the student enrolment contract.
5. If the institution provides a notice of dismissal to a student and the date the institution delivers the notice to the student is:
  (a) Before the 11% of the hours of instruction to be provided during the contract term have been provided, the institution may retain up to 30% of the tuition due under the student enrolment contract.
  (b) After 10% but before 30% of the hours of instruction to be provided during the contract term have been provided, the institution may retain up to 50% of the tuition due under the student enrolment contract.
6. The institution will refund fees charged for course materials paid for but not received if the student provides a written notice of withdrawal to the institution or the institution provides a notice of dismissal to the student.
7. Refunds required under this policy will be paid to the student, or a person who paid the tuition or fees on behalf of the student, within 30 days:
  (a) No later than seven days after the effective contract date, and before the program start date, of 100% tuition refund.
  (b) Between the date of the contract was signed and the start date of the program, where that period is less than seven days, of 100% tuition refund.
  (c) More than seven days after the effective contract date, and at least 30 days before the program start date, the institution may retain up to 10% of tuition, to a maximum of $1,000.
  (d) More than seven days after the effective contract date, and less than 30 days before the program start date, the institution may retain up to 20% of tuition, to a maximum of $1,300.
  (e) After the program starts, but before 11% of instruction hours have been provided, the institution may retain up to 30% of tuition.
  (f) After the program starts, and after 10% but before 30% of instruction hours have been provided, the institution may retain up to 50% of tuition.
8.  If an international student delivers a copy of a refusal of a study permit to the institution, sections, see section 7; of this policy apply as if the copy of the refusal were a written notice of withdrawal, unless:
  (a)  The international student requests an additional letter of acceptance for the same program that was the subject of the refusal of a study permit.

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