Kosmetae Academy
3720 Townline Rd #240, Abbotsford, BC V2T 0G6
+1 604 850 5777
info@kosmetae.com
www.kosmetae.com
Institution Number
00638
Policy Name
Tuition Refund Policy
Effective Date
1 January 2026
Revision Date
1 January 2030
Tuition Refund Policy
Detailed schedule of tuition fees claimable and refundable based on program delivery method, timelines, and withdrawal scenarios.
Approved Programs
In-class, Combined Delivery, or Synchronous Distance Delivery
| Scenario / Notice Timeline | Refund Due / Retained Amount |
|---|---|
| Before program start date (Notice of withdrawal or dismissal) | |
| No later than seven days after student signed the enrolment contract, and before the program start date. | 100% of tuition and all related fees(other than application fee. Related fees include: administrative, application, assessment, textbooks, course materials, and unused aircraft utilization fees). |
| More than seven days after student signed the enrolment contract, and before the program start date. | Institution may retain up to 10% of tuition, to a maximum of $1,000 paid or payable under a contract. |
| After program start date (Notice of withdrawal or dismissal) | |
| No later than seven days after the program start date. | Institution may retain up to 10% of tuition, to a maximum of $1,000 paid or payable under a contract. |
| After the program start date, and up to and including 10% of instruction hours have been provided. | Institution may retain up to 10% of tuition paid or payable under a contract. |
| After the program start date, and after more than 10% but before 30% of instruction hours have been provided. | Institution may retain up to 30% of tuition paid or payable under a contract. |
| After the program start date, and after more than 30% but before 50% of instruction hours have been provided. | Institution may retain up to 50% of tuition paid or payable under a contract. |
| After the program start date, and after more than 50% of instruction hours have been provided. | No refund due |
| Student does not attend — "No-Show" | |
| A student does not attend the first 30% of the program. | Institution may retain up to 50% of the tuition paid under a contract. |
Approved Programs
Solely Asynchronous Distance Delivery
| Scenario / Percent Completed | Refund Due / Retained Amount |
|---|---|
| Before program start date (Notice of withdrawal) | |
| No later than seven days after student signed the enrolment contract, and before the program start date. | 100% of tuition and all related fees(other than application fee. Related fees include: administrative, application, assessment, textbooks, course materials, and aircraft utilization fees). |
| More than seven days after student signed the enrolment contract, and before the program start date. | Institution may retain up to 10% of tuition, to a maximum of $1,000 paid or payable under a contract. |
| After program start date (Notice of dismissal or withdrawal) | |
| No later than seven days after the program start date. | Institution may retain up to 10% of tuition, to a maximum of $1,000 paid or payable under a contract. |
| Student has completed no more than 10% of the program. | Institution may retain up to 10% of tuition paid or payable under a contract. |
| Student has completed more than 10% but less than 30% of the program. | Institution may retain up to 30% of the tuition paid or payable under a contract. |
| Student has completed more than 30% but less than 50% of the program. | Institution may retain up to 50% of tuition paid or payable under a contract. |
| Student has completed 50% or more of the program. | No refund due |
Admission Requirements Not Met
If a student enrolled in a program without having met the admission requirements, and the student did not misrepresent their knowledge or skills when applying, and the registrar orders a refund[cite: 1]:
100% tuition and all related fees, including application fees.Institution Does Not Provide Work Experience
If the institution fails to provide the work experience within 30 days of the contract end date, unless determined beyond its control by the registrar[cite: 1]:
100% tuition and all related fees, other than application fees.Study Permit Refusal
Applies to international students requiring a study permit before 30% of instruction hours would have been provided, based on the later of the program start date in the LOA or enrolment contract (provided no additional LOA was requested)[cite: 1]:
100% tuition and all related fees, other than application fee.Refund of Aircraft Utilization Fees
The institution must refund unused aircraft utilization fees paid by or on behalf of a student if any of the following apply[cite: 1]:
- Student provides notice of withdrawal[cite: 1]
- Institution provides notice of dismissal[cite: 1]
- Student completes the program[cite: 1]
- Student does not attend any of the first 30% of the hours of instruction[cite: 1]
Refund Processing Timeline
The institution must pay the tuition or fee refund within 30 days after receiving a notice of withdrawal or refusal of study permit, providing a notice of dismissal, or the date on which the first 30% of the hours of instruction are provided (no-show)[cite: 1].